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What is the life expectancy of your products? How does this compare to industry stand |
| Diva Induction products are at or above all industry standards. The life expectancy, as with any product, will depend upon other factors such as daily use and climate. |
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Are Diva induction products approved for use in North America? |
| Yes. |
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Does induction technology affect pacemakers? |
| No, Diva induction products comply with applicable regulations and standards concerning electromagnetic interference and thus meet the requirements of FCC CFR 47, Part. 18. |
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Will all cookware work on Diva Induction products? |
| No, for cookware to work on induction it requires a ferrous metal base or layer. This ferrous metal is necessary as it is the layer that will get hot when placed in the electromagnetic field. Generally speaking, most stainless steel cookware and cast iron cookware will work on induction cooktops. Copper, glass and aluminum cookware will not work on induction. To test your cookware to see if it will work on induction, try to stick a magnet to the base. If it sticks it will work. |
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If aluminum cookware cannot be used on induction cooktops is aluminum foil safe to us |
| No, aluminum foil should never be placed on an induction cooktop. |
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Can the Teflon or the non-stick coating in my cookware affect or be affected by induc |
| No. |
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Are induction cooktops faster than gas or electric cooktops? |
| Yes, induction cooktops are faster because the technology is direct and much more efficient and will therefore heat the pan much faster. |
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Can a Diva induction cooktop replace my existing gas or electric cooktop? |
| Yes, Diva cooktops can replace all existing cooktops. Slight modifications may be required to the existing cut-out size in your countertop. |
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Do Diva induction cooktops meet Sabbath compliance? |
| No, Diva induction cooktops are not certified as Sabbath and holiday compliant because they will not remain on indefinitely. Automatic shut-off is one of the many safety features available on Diva induction cooktops and modifications to meet this compliance are being tested at this time. Even though the larger induction cooktops may not meet the requirements for kosher cooking, the DDP-2 12" two burner induction cooktop is the perfect extra burner set for dairy preparations. All Diva custom ranges meet Sabbath and Holiday compliance. |
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Does high altitude affect Diva Induction technology? |
| No. Diva Induction technology can be used at all altitudes without prior adjustment or power loss. |
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What is the Diva Commercial Induction phone number or web site? |
| 888.852.8604 or www.divainduction.com. |
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Where do I find pricing information on your products? |
| As the manufacturer, Diva does not suggest retail pricing for our products. Please contact your local authorized Diva retailer or distributor. If you need help locating your retailer, please refer to the Retailers section of this website. |
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Does Diva sell direct? |
| Generally speaking, Diva products are sold through independent, authorized retailers or on select internet websites. Diva?s authorized retailers display live induction products and are trained to demonstrate these products to you, in some cases they can also perform or recommend installation and servicing. If you need help in locating your closest dealer, please refer to the Retailers section of this website. Diva is constantly increasing its retail base, because of this there may be some regions in Canada and the US where dealers are not available and in this case and this case only direct sales may occur, if you do not feel comfortable with an on-line purchase. |
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Can I download installation instructions off the Diva website? |
| Yes. Installation instructions are available in PDF format for respective models in the Products section of this website. |
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Do I need ventilation for your induction cooking product? |
| All cooking products need to be properly ventilated. Diva Induction cooking products do not require the same ventilation as gas or electric cooktops or ranges because they do not give off excess heat or gas emissions. Ventilation is required to properly exhaust grease-laden vapours, which will occur during frying or saut?ing. |
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Can my hood be smaller than my cooking product? |
| No. Your hood needs to at least match the width of the cooking product you are placing it over. Ideally, your hood should exceed the width of your cooking product by 6? (3? on each side).
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How high should my hood be installed? |
| Hoods should be installed between 30? and 36? above countertops and cooking surfaces. |
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What are the recommended blower sizes for your cooking products? |
| Diva recommends a blower size that will accommodate a rate of 100 cfm/linear foot of cooking surface for our range and cooktop products. |
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What does CFM stand for? |
| CFM stands for Cubic Feet per Minute. Generally, it is recommended that for every 100 BTUs of heat generated by a cooking vessel, the blower in a hood should move 1 CFM of air. |
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Can I use a downdraft with my Diva cooking products? |
| Downdrafts can be used for our induction cooktops, ranges require overhead ventilation. |
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Can an induction cooktop be installed under a microwave? |
| Yes, neither product will interfere with each other. |
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What is Power Sharing? |
| Power sharing is a unique technology available through Diva Induction cooktops, whereby each induction burner can have a higher output while sharing the power from its generator. Power sharing only occurs when a 6" and 9" burner are utilized at the same time from the same generator. In this case, the generator shares the power between them and limits the MAX POWER setting of each coil. While sharing power, burners can be set up to 92% of the MAX POWER setting or up to setting 11 of 12. |
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Why Diva Induction cooktops DO NOT have a power boost setting? |
| Power boost is used on burners that have a lower output and allows those burners to have a "temporary" higher power setting. In addition, this "temporary" setting is limited to only 2 or 3 of the burners at one time. If the setting is used on more burners, it shuts off automatically and reduces the power on all the engaged burners to their normal max power. In most cases, power boost cannot be reactivated after the power has been reduced back to the normal high setting. Diva cooktops do not require such a setting because the normal maximum power output far exceeds the boost output of other manufacturers. |
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Avez-vous besoin des renseignements ou de l'assistance en fran |
| Veuillez contacter Diane Jacob par courriel: ldjacob@divainduction.com ou par t?l?phone au 888-852-8604 poste 24 ou allez à la page CONTACT et cliquez sur General Inquiries afin de communiquer avec Diane.
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280mm is not equal to 12" |
| 1" = 25.4mm according to the standard imperial to metric conversion table. Therefore, 280mm = 11.02" |
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How quickly does the oven reach temperature, to 350 F degrees, for example, in the Diva 365 Induction Range? |
| The oven comes to temperature in approximately 18 minutes. |
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What are the internal oven dimensions in the Diva 365 Induction Range? |
| The dimensions are: 27"w x 15"h x 19"d - - large enough to hold a commercial cookie sheet. |
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Are Diva Induction cooktops available in white? |
| Yes. Both the DDP-5 and DDP-4 are available in a pure white glass with stainless steel frame. |
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Are Diva Induction Cooktops ADA Compliant? |
| There are currently no compliance standards for cooktops with the ADA, but our cooktops are in compliance with ADA accessibility guidelines. |
